Customer Service

I have been told numberous times while working that the employees at the OB have the best customer service.  We're nice and always smiling, which is really true.  Even if we are having a hard time that day, we try to push our feelings to the side for the sake of the bakery.  Most people believe that we're so nice because everyone is nice to us, but I'm here to tell you that's not true.  We're just nice because we're supposed to be. 

This is Nick carrying the lady's purse. We all laughed at him because he held it like that.

There is a little, old lady that always comes to the bakery.  Usually she comes on Sundays.  She can drive, but has trouble walking to the door, which frightens me.  Anyway, on Sunday she came in, and when we saw her car pull up, we knew someone had to help her.  Nick went out to help her by practically lifting her out of her car, carrying her purse, and opening the door for her.  When they finally got inside, he waited on her for at least 40 minutes because she could not walk around the bakery.  After, he helped her back out to the car.  If that's not great customer service, I don't know what is.